Exploring social business strategy

As part of my ongoing research, I’ve been paying close attention to developments around Twitter’s “list” feature (launched in October) – “A great way to organize the people you follow and discover new and interesting accounts.” Yesterday I stumbled upon an interesting finding (that has me scratching my ahead a bit) in relation to follower [...]

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Back in March I wrote about a potential framework for how different brands use Twitter. It’s a simple 2 x 2 matrix. On the X-axis I separate out brand and personality centric accounts – basically whether it’s a “real” human or a company / logo. On the Y-axis I separate out broadcast and conversation centric [...]

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“There are management consulting firms that charge really high rates. We wanted to come up with something that’s accessible to almost any business.”
This quote will ring true for many different people that have employed management consulting firms. In the worst cases, it appears that certain types of such companies merely send people in to work [...]

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