Exploring social business strategy

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The Memphis Grizzlies (gulp!) are trying my prosumer experiment

August 4th, 2009 · 5 Comments

In early July I published a post on the wikinomics site arguing that if you are an NBA owner looking to save money, you should consider firing your scouting staff. The reasoning was simple – there is an extraordinary network of bright people following the preparations of players for the draft. Many of them share [...]

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Tags: business · wikinomics

Contemplating a couple of prosumer /co-creation frameworks

April 14th, 2009 · 1 Comment

I’m currently prepping for a presentation on Prosumerism to be delivered in May, which means I’m knee-deep in various frameworks related to the topic. Below are the two I’m focused on right now – the first from OMC Group Insight, and the second from Gary Hayes. Not much to say about them yet, but I [...]

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Tags: prosumerism · social media

Exploring prosumerism through a Dilbert Cartoon, Part 1

January 9th, 2009 · 3 Comments

Much of the research I am doing for nGenera’s Marketing & Sales 2.0 program is focused on what we call prosumerism. While I’m sure some eyes will roll in reference to yet another buzzword, I find it to be a useful one. It describes the process by which customers are becoming actively involved in the [...]

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Tags: marketing · social media · wikinomics

The wisdom of crowds vs. uniquely qualified minds

November 6th, 2008 · 1 Comment

The sub-title for wikinomics is how mass collaboration changes everything, which naturally creates the visual of an enormous amount of people working together towards a common end. In turn, it is hardly a surprise that if you look up wikinomics on Amazon, one the books it is most commonly purchased with is Surowiecki’s The Wisdom [...]

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