Exploring social business strategy

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Recent research: SeatGeek – using data to empower customers and alter industry dynamics

December 18th, 2009 · 1 Comment

Last week I wrote about The Hipstery, focusing on the concept of using data to create and leverage “blind spots”. This week I’m going to talk about SeatGeek – a relatively new start-up that uses existing data to empower customers, and potentially alter the dynamics of the secondary ticket industry.
What SeatGeek does is gather information [...]

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Tags: business · economics · social media · unbounded data

Recent research: The Hipstery – creating and leveraging Johari blind spots

December 11th, 2009 · 2 Comments

My job as executive editor at nGenera Insight involves doing a lot of research about new business models and start-ups tied to the Web 2.0. Over the next few weeks, I’m going to be sharing a high level overview of some of the work I’ve been doing recently. Today I’m going to start by talking [...]

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Tags: business · economics · marketing

Ning vs. WidgetLaboratory and the challenges underlying ‘open’ platforms

August 27th, 2008 · No Comments

The combination of Ning and WidgetLaboratory (WL) was a story that had wikinomics written all over it. The former is a platform that enables anyone to create their own social networks focused on anything they want, and they actively encouraged individuals and companies to innovate on top of the platform and make it even better. [...]

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Tags: Uncategorized