Exploring social business strategy

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Serendipitous connections: exploring the Motrin Mom Fiasco

November 18th, 2008 · No Comments

I love it when my work and personal life serendipitously collide – as has happened today in a very interesting way.
I’m blessed with having a wonderful 7-month old daughter at home, and her equally wonderful mother taking care of her. The latter has some very strong opinions on parenting, and in particular when companies try [...]

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Facebook’s conundrum as they try to woo marketers

November 11th, 2008 · No Comments

For years marketers have been hearing the famous quote that “advertising on TV is like admitting you don’t know who your customers are.” In this light, diverting such ad spend towards things like Facebook seems like a compelling alternative. However, I’m increasingly thinking that “advertising on Facebook is like admitting you don’t know who your [...]

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