From the category archives:
social media
How much does the Twitter ecosystem really matter?
by Denis Hancock on September 3, 2010
Loopt, Virgin, and the notion that ‘the customer is in control’
by Denis Hancock on September 2, 2010
Mitch Joel and the ‘end of conversations’
by Denis Hancock on August 24, 2010
Questioning the idea that ‘the customer is now in control’
by Denis Hancock on August 11, 2010
You don’t have to engage in conversations to succeed on Twitter
by Denis Hancock on August 5, 2010
Does measuring blogs and social networking as a single activity make sense?
by Denis Hancock on August 3, 2010
Social media: if the customer is in control, you might be doing it wrong
by Denis Hancock on May 4, 2010
Why people become Facebook fans – coupons trump community
by Denis Hancock on April 19, 2010
Quick thought on ‘there is no tribe of normal’
by Denis Hancock on April 16, 2010
Update on Starbucks, and the incredibly shrinking marcom expense line
by Denis Hancock on April 14, 2010
