Exploring social business strategy

Last week I wrote about The Hipstery, focusing on the concept of using data to create and leverage “blind spots”. This week I’m going to talk about SeatGeek – a relatively new start-up that uses existing data to empower customers, and potentially alter the dynamics of the secondary ticket industry.
What SeatGeek does is gather information [...]

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My job as executive editor at nGenera Insight involves doing a lot of research about new business models and start-ups tied to the Web 2.0. Over the next few weeks, I’m going to be sharing a high level overview of some of the work I’ve been doing recently. Today I’m going to start by talking [...]

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Very early in my career, I was told there are very few new ideas out there – if you’ve thought of it, somebody else probably has as well. What’s rare is for people to actually do something with the idea. So I find it quite amusing when I see people get all upset about somebody [...]

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I do research for a living. A lot of it tends to centre on the Web 2.0. And the Chairman of my research group wrote Wikinomics. So I spend quite a bit of time out looking for new companies and business models, with a particularly keen eye for things that are “opening up”. But to [...]

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